At Tipu at Play, we excel at crafting exceptional mud kitchens and other delights for children. Our team is fuelled by creativity and expertise, crafting products that are not just visually appealing but also durable and safe. We strongly believe in the magic of make-believe play and aim to infuse every child's playtime with a sprinkle of creativity, imagination, and pure joy.
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
Refunds for faulty or damaged products.
Should a product be faulty or arrive damaged, please contact us immediately by emailing admin@tipucreations.co.nz with your name, and details of the fault or damage including a photo. Claims for faulty goods must be emailed to us within 7 days of receiving the product.
NOTE: If the problem is due to courier damage, we must be emailed within 3 days of you receiving the goods.