NZHomeware
9 Patiki Road
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Return Policy
NZHomeware does everything we can to ensure that you receive the product you ordered in perfect condition.We understand that online shopping sometimes means you don't get exactly what you had in mind. We want your experience with NZHomeware to be as smooth as possible, you are welcome to return the item as long as you meet the following terms and conditions as listed below: Change of Mind Terms & Conditions • Notification is required within 15 days of the purchase date. • Item to be returned must be in their original re-saleable condition with all tags and packaging (ready to be put back on the shelf). • The items are NOT opened, used, worn or damaged. • That you DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging. • Some items are not eligible for refund due to hygienic reasons. • The refund amount will not include delivery costs. If the item was delivered for free, the delivery cost will be deducted. • Returns for unused and resalable Conditions within 15 days from purchase: NO RE-STOCKING FEE. • A small 15% restocking fee, based on the invoice price, will be applied after 15 days from purchase. • The return of the item is the responsibility of the buyer. • If the item has sustained damage in transit or does not return as noted above, a revised refund amount may be required.